IT support for Port Moody businesses.

IT that fits the way Port Moody works

Port Moody is a compact city of about 33,500 people with a clear sense of itself. It calls itself the City of the Arts, and arts and culture make up an unusually large share of local jobs. Business here gathers in a handful of distinct spots: the office tower, shops and services of Suter Brook and Newport Village beside Inlet Centre station, the older storefronts of Moody Centre along St. Johns Street and Clarke Street, and Brewers Row, six craft breweries packed into three blocks of Murray Street near Rocky Point Park.

Much of Port Moody's working life also happens at home. Home-based businesses are common, alongside crafts and cultural businesses, light industry and a growing health and social services sector, and about one in five working residents is in business, finance or administration. Firms like these run on email, shared files and client records rather than a server closet, so we start with Microsoft 365 or Google Workspace configured properly, multi-factor sign-in on every account, and backups we actually test, so a stolen laptop or a convincing phishing email does not turn into a lost week.

This is a commuter city too. Since the Evergreen Extension opened in December 2016, Moody Centre and Inlet Centre stations have linked Port Moody to the Millennium Line, and Moody Centre is also a stop on the West Coast Express, the same rail line that starts in Mission. Owners and staff often move between home, a local office and clients across Metro Vancouver, which makes managed laptops, secure remote access and quick onboarding for new hires more useful than another box in the back room.

The taprooms, restaurants and shops along Murray Street, St. Johns Street and in Suter Brook have their own needs. Card terminals have to stay online on a busy Saturday, guest Wi-Fi should never share a network with the office computers, and wholesale orders, kegs and retail stock are easier to manage in one system than in three spreadsheets.

Here is how coverage works in Port Moody. Routine problems are fixed remotely by someone who already knows your setup, usually the same day. Hands-on work such as fitting out a new unit, changing the network or replacing hardware is booked as a scheduled visit, and we drive in from Mission along the Lougheed Highway through Maple Ridge and Pitt Meadows.

Questions from Port Moody