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Managed IT and Help Desk

Proactive IT that simply works.

We look after your devices, accounts and network before problems reach your team. One flat relationship, one number to call, and a team that already knows your setup.

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What's included

Managed IT and Help Desk, done properly

Help desk

Tickets, calls and chat answered by people who know your environment.

Patching and updates

Operating systems and apps kept current on a schedule that never interrupts work.

Monitoring

Alerts on failing disks, full storage and offline devices before anyone notices.

Backup and recovery

Tested backups of the data that matters, with a plan for getting it back fast.

On- and offboarding

New staff productive on day one; leavers locked out the minute they go.

Vendor management

We deal with your ISP, software vendors and hardware warranties for you.

Bitlogix in Canada

Built for how business works in BC

Help desk hours are Monday to Friday, 8am to 6pm Pacific, with 24/7 emergency support. On-site in Mission, Maple Ridge, Abbotsford, Chilliwack, Langley, Surrey and Metro Vancouver; remote anywhere in BC.

Operating in United States? See Bitnode's Managed IT and Help Desk page.
How we work

A simple path from problem to peace of mind

1

Talk

A free 30-minute call to understand your goals and pain points.

2

Assess

We review your current setup and send a clear, prioritised plan.

3

Build

We implement in stages, with no surprises and minimal disruption.

4

Support

Ongoing care, monitoring and improvements as you grow.

Questions about Managed IT and Help Desk

Not necessarily. We can work as backup and escalation for an in-house person, or take on everything.

Urgent issues go to the front of the queue during business hours, and emergency support is available 24/7.

Yes. Start with a free 30-minute consultation and a short health check of your current setup.

Ready to make technology the easy part?

Start with a free 30-minute consultation. No pressure, no jargon, just a clear plan.

Book my consultation +1 (778) 779-7127