Co-managed IT: backup for the IT person you already have.
Your IT person knows your business. We add the tools, the extra hands and the specialist skills, so they are not doing everything alone and you are not exposed when they are away.
Book a free consultationFully managed ITPick the parts your team needs help with
Monitoring and patching
Our remote monitoring and management platform on your computers and servers, with your IT person given their own access.
Security
Endpoint protection, multi-factor sign-in, email security and vulnerability scans run to a written standard.
Backup
Backups monitored and restore-tested, so that job is never waiting on one busy person.
Overflow and cover
A second line for the help desk when requests pile up, and cover when your IT person is sick or away.
Projects
Migrations, office moves, new firewalls and rollouts delivered with your team, without dropping daily support.
Documentation and planning
Network diagrams, admin access records and a roadmap, shared with your team, so the knowledge is not in one head.
What you get
- A written split of who does what, so nothing falls between us.
- Shared access to monitoring, tickets and documentation.
- Admin accounts and records in your business's name.
- A clear path for passing us the problems your team wants a second opinion on.
- Check-ins at a rhythm we agree, to review open work and what is coming.
Your team stays in charge
We work to your priorities and your change process. Nothing is changed on your systems without your IT lead knowing.
No IT person at all?
Then a fully managed plan fits better: we become the whole IT department.
Managed IT and Help DeskCo-managed IT questions
More answers on our FAQ page.
Give your IT person a team behind them
Book a free consultation, and bring your IT lead. We will work out together which parts to share.
Book a free consultation+1 (855) 248-2637Last updated