An online store that shares one system with the back office.
A health and wellness retailer needed its website and online store to run on the same products, stock and orders as its accounting, with accurate shipping costs at checkout.
Book a free assessmentAll our workWhat the business needed
The retailer sells online and wanted one system behind the website, the store, stock and accounting, so a product, a price or an order only ever had to be entered once.
- Product options chosen on one product page instead of separate listings.
- Stock and orders that match the accounting, without retyping.
- Shipping costs calculated at checkout from live carrier rates.
- A simple way to send a customer a link to pay.
- Sales reports that come straight from the orders.
At a glance
- Client: health and wellness retailer
- Where: Canada, selling online
- Services: Websites and eCommerce, ERP and business apps
- Platform: Odoo
One store, one back office
One catalogue
The website, store, stock and accounting share the same products, prices and orders. A change made once shows everywhere.
Product options
Customers choose the option they want on one product page instead of hunting through separate listings.
Orders and accounting together
Each order flows into invoicing and accounting in the same system, so sales figures and the books come from the same records.
Live shipping rates
Carrier rates are calculated at checkout from the order, so customers see the real shipping cost before they pay.
Payment links
Staff can send a customer a secure link to pay for an order or an invoice.
Built around the business
Where the standard apps fell short, we added custom features to the same system instead of bolting on a separate tool.
How it works now
| Task | How it works now |
|---|---|
| Quote shipping | Live carrier rates at checkout |
| Choose a product option | All options on one product page |
| Keep stock right | One stock count for the store and the back office |
| Take a payment | Online checkout, or a payment link sent by staff |
| Record the sale | Invoice and accounting entries created from the order |
How we keep it right
Product pages kept complete
When the product range changes, the product pages are updated in the same change, so nothing for sale is left without its details.
A copy before bulk changes
Before we change products in bulk, we save a copy of the product data so the change can be undone.
- Odoo Website, eCommerce, Sales, Inventory and Accounting
- Product variants for the options customers choose
- Carrier shipping connectors with live rates
- Odoo payment links
- Custom Odoo development for the business's own processes
Want your store and back office on one system?
Book a free IT assessment. We review your setup without changing anything, then send a written report that ranks what needs attention.
Book my free assessment+1 (778) 779-7127