IT help for an agricultural operation, when they need it.
An agricultural operation with an office team on Microsoft 365 calls us when something needs fixing. We handle most of it over a remote session, come on-site when the job needs hands, and show staff how to fix the simple things themselves.
Book a free assessmentAll our workWhat the operation needed
Someone reliable to call for email, accounts, laptops and the office network, with a clear record of what was done and what it cost.
At a glance
- Client: agricultural operation
- Where: British Columbia, remote and on-site
- Services: On-site and remote support, Cybersecurity, Cloud and workspace
- Billing: itemized invoices
The kinds of work we do
| Area | How we help |
|---|---|
| Email and accounts | Microsoft 365 accounts set up for new staff, sign-in problems sorted out, and email kept running |
| Computers | Office and Outlook problems repaired, and new laptops set up with the user's files moved across |
| Network | Office connection problems tracked down, often over a remote session |
| On-site work | Visits for jobs that need hands, such as setting up or moving equipment |
| Staff guidance | Simple fixes shown to staff so they can handle them next time |
Itemized invoices
Every invoice line gives the date and what was done, so the operation sees exactly what it paid for.
Remote first
Account resets, walkthroughs and clean-ups happen over a remote session. Visits are for jobs that need hands, like moving equipment or setting up a laptop.
Staff who can fix the simple things
When a problem is likely to come back, we show staff how to fix it themselves.
- Microsoft 365 and Exchange Online administration
- New laptop setup and data transfer
- Outlook profile rebuilds and Office repairs
- Windows troubleshooting
- Remote support sessions approved by the user each time
- Office network troubleshooting
Need someone reliable to call?
Book a free IT assessment. We review your setup without changing anything, then send a written report that ranks what needs attention.
Book my free assessment+1 (778) 779-7127